EcoGreen Planter Grow Bags

If this is regarding your order, please mention your Order ID or Phone number used while ordering.

✅ 100% Satisfaction Guarantee

🧾 Easy Returns Within 30 Days

📞 WhatsApp Support: +91-7817912422

📬 Email: helpzenetoo@gmail.com

Working Operations Hours : Monday-Saturday (10 am-6 pm)

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Half Refund

If you want to return the product for a valid reason like if you are not satisfied with the quality / if the product does not match the description as shown in the ad, then we can offer you half refund and you can keep the product.

To start a return, you can contact us +91-7817912422. Please note that returns will need to be sent to the address which we provide you.

If your return is accepted, we’ll send you a address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at - Whatsapp support - +91-7817912422

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Exchanged product will be delivered in 3 to 8 Days

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at helpzenetoo@gmail.com, Whatsapp support - +91-7817912422